Privacy Policy
Effective Date: January 15, 2025

At Franck Flair, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your privacy while you interact with our website and services.

1. Information We Collect
We collect different types of information to provide you with the best shopping experience:

  • Personal Information: When you make a purchase, sign up for an account, subscribe to our newsletter, or contact us, we may collect your personal information, including your name, email address, phone number, shipping address, and payment details.

  • Payment Information: We process payment details securely through third-party payment providers. We do not store your credit card or banking details.

  • Usage Data: We collect information on how you interact with our website, including your IP address, browser type, device information, and browsing behavior. This helps us improve your experience and tailor our services to your needs.

2. How We Use Your Information
We use your personal information for several key purposes, including:

  • Order Processing: To complete your transactions and deliver your orders.
  • Customer Support: To assist with any inquiries or issues you may have.
  • Improving Our Services: To enhance our website, improve user experience, and offer more relevant products.
  • Marketing: To send you promotional emails, newsletters, and updates, only if you have opted in to receive them. You can unsubscribe at any time.
  • Security and Fraud Prevention: To ensure the security of our website and prevent fraudulent activities.

3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and track your activity on our website. You can manage cookie settings through your browser, but please note that disabling cookies may limit certain features of the site.

4. Data Protection and Security
Your privacy is important to us, and we use a variety of security measures, including encryption, to protect your personal data. Although we take reasonable steps to secure your information, please be aware that no data transmission over the internet is completely secure.

5. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in operating our website, processing payments, or fulfilling orders. These providers are obligated to keep your information confidential and secure.

We may also disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

6. Your Rights and Choices
You have the right to:

  • Access and Update Your Information: You can review, update, or correct any personal information we have about you by logging into your account or contacting us.
  • Delete Your Information: You can request that we delete your personal data, subject to legal obligations and our need to retain certain information.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can unsubscribe at any time by following the instructions in our emails or by contacting us directly.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to reach out to us.

Thank you for trusting Franck Flair with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.